Executing Change and Overcoming Resistance

Most change initiatives fail and often for the same reasons. Implementing change can be very hard even when everyone knows the change is necessary. Change initiators often fail to account for the human element especially the emotional reactions. Many believe that rationality will suffice. While rational reasons are necessary it is seldom enough to get all to change. Leadership/management need to understand that people transition and need understanding, guidance, time, and the answer to WIIFM (what’s in it for me). Failing to address these needs can make change very difficult to execute, sometimes impossible and even then, it may not work. In this seminar we’ll discover how to guide people in a positive way through change to get their trust and willingness to commit and how to deal with those who are resistant to change.

Executing Change and Overcoming Resistance is a required seminar for the Certificate in Agile Workplace Development.

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Program Content

Organizations change: People Transition

• William Bridges’ concept of: Organizations change; People transition
• The difference between adaptive and technical change
• The common reasons why organizations fail in their transformation efforts
• Three actions that can have a lasting positive effect on transformation
• How and what to communicate in any change effort

Overcoming resistance

• The primary causes of resistance and how to combat them
• How to use Kurt Lewin’s Force Field Analysis in identifying drivers and resisters to change
• Strategies and techniques in overcoming resistance
• How to build up momentum towards preferred change and keep it moving in the right direction

Measuring progress

• Keep track of progress and celebrate small wins

Engaging employees

• Match talent and projects to achieve best results
• Engage employee involvement at all levels with the need to clearly define roles and responsibilities in the change effort
• Create lasting change including the changing of habits that will identify and promote continuing change

 

What You Will Learn

• How to effectively manage people’s change transformation process
• How to identify and overcome resistance
• How to effectively measure progress
• How to get employees engaged in the change efforts

Who Should Attend?

You will benefit from this seminar if you:

• are a manager or supervisor tasked with making change work
• are working on large-scale system-wide change
• work in a fast-changing environment
• are part of a team assigned to design and implement change
• want to maintain your competitive advantage